Carrier Support Specialist

Job ID: CP35552501228
Job Type: Contract to Perm
Job City: Oklahoma City
Job State: OK

Why You'll Love this Support Specialist Job
  • Employee centric office managers that truly care about the well-being of their staff
  • Profit sharing, employee stock purchase plan, and 401k with generous match
  • Additional pay for shift differentials
  • Daily, weekly, and monthly incentives for employees
 Job Duties and Responsibilities
  • Handling inbound and outbound calls from carriers to resolve after-hour issues
  • Verify shipment and delivery information for problem resolution
  • Consult carriers and give instruction according to office and company policy and procedure? 
  • High school diploma or equivalent
  • Excellent customer service skills, with ability to communicate and de-escalate stressful situations
  • Demonstrates ability to work independently with minimal supervision
  • Availability to work evening and night shifts with consecutive days off
Equal Opportunity Employer
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